JILIBEE FEEDBACK

Thank you for participating in this survey!

Your feedback is important for improving the user experience on our website.

Please take a few minutes to answer the following questions.

1. JILIBEE player account？
2. How did you know about JILIBEE website？

3. Which one of JILIBEE you like the most？

4. What parts of our website, if any, are hard to use？

5. What kind of promotions attract you more？Please share your feedback.

6. How would you rate the response time of our customer service team to your inquiries？(1 = Very Slow, 5 = Very Fast)

7. Did our customer service team resolve your issues or concerns？ If not, please leave the time and channels you reach our customer service (e.g. 08/11/2023 6:00 am)

8. Are you satisfied with the speed of our deposits and withdrawals service？If not, please leave the time you deposit and withdraw (e.g. 08/11/2023 6:00 am)

9. Do you have any other comments or suggestions regarding JILIBEE？

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